By Richard F. Mischak (auth.), Professor Dr. Ralph Berndt (eds.)
Die zunehmende Globalisierung zwingt die Unternehmen, wirtschaftlicher zu agieren. Die organization von Produktions- und Verwaltungsvorgängen nach Geschäftsprozessen bietet Möglichkeiten zur Effizienzsteigerung. Schnittstellen können reduziert werden, Vorgänge werden beschleunigt und die Möglichkeit des Outsourcing kann genutzt werden. In diesem Buch wird von führenden Fachvertretern aus Europa und den united states zur Frage Stellung genommen, in welchen Weisen ein company Reengineering in allen betrieblichen Bereichen - vom Strategischen administration über das Marketing-, Operations-, Finance-Management bis hin zum Human-Resources-Management realisiert werden kann.
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Additional info for Business Reengineering: Effizientes Neugestalten von Geschäftsprozessen
For example, the reengineering approach for analyzing the tasks involved in placing an order to processing that order and delivering the product has to go through many subsystems or departments. Similarly, other subsystems, such as billing for the product, can be effectively structured through reengineering. Every system has a purpose or several purposes: Reengineering may look at the purpose of the operational system, but it may overlook the aims of individual department managers and their personal objectives.
Reengineering should focus on core processes, and recognizing that it is the customer who is the final arbiter of what constitutes a core process for a business. Implement MBP in both a top-down and a bottom-up manner. Ensure that top management is willing to share information. While information sharing may reduce the power or upper-level Managers, it is essential in order to encourage learning and innovation at all levels. Build trust by restructuring, with due consideration to the human system.
32 Bibliography: Garvin, D. A. (1995), Leveraging Processes for Strategic Advantage, in "Harvard Business Review", 1995, pp. , Prahalad, C. K. , Champy, J. (1993), Reengineering the Corporation, New York 1993 (paperback Edition 1994) Hitt, M. , Ireland, R D. (1987), Petersand Watermann Revisited: The Unending Quest for Excellence", May 1987, pp. 91-98 Kiely, T. J. (1995), Managing-Change - Why Reengineering Projects Fail, in "Harvard Business Review", March-April 1995, pp. , in "Business Week", November 5, 1989, pp.
Business Reengineering: Effizientes Neugestalten von Geschäftsprozessen by Richard F. Mischak (auth.), Professor Dr. Ralph Berndt (eds.)