By Derk J. Boss
Just about all incidences of dishonest, robbery, fraud, or loss may be detected in the course of the surveillance of serious transactions, audit observations, and stories of key metrics. offering proven-techniques for detecting and mitigating the ever-evolving threats to on line casino safeguard, this ebook covers the center abilities, wisdom, and strategies had to defend on line casino resources, site visitors, and staff. Drawing at the authors’ six a long time of mixed adventure within the undefined, on line casino defense and Gaming Surveillance identifies the most typical threats to on line casino safeguard and gives particular strategies for addressing those threats. From actual defense and safety administration to desk and gaming surveillance, it information a number of most sensible perform thoughts, techniques, and strategies, as well as the metrics required to successfully visual display unit operations. The authors spotlight worthy research instruments, together with interview suggestions and facts accumulating. additionally they disguise IOU patrol, tri-shot assurance, surveillance audits, chance research, card counting, video game safety options, avid gamers’ membership robbery and fraud, surveillance typical working approaches, nightclub and bar safety, in addition to surveillance education. entire with a word list of gaming phrases and a resource-rich appendix that comes with valuable kinds, this booklet covers every thing surveillance and safeguard execs want to know to prevent high-profile incidents, high priced compliance violations and harm to estate and profit. It’s execs like Al and Derk who personify the professionalism that's an important while setting up and working smooth on line casino safeguard and surveillance departments. This e-book will quick develop into the Bible for any defense and surveillance officer.—Roger Gros, writer, worldwide Gaming company journal
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Extra info for Casino Security and Gaming Surveillance
5 Case History A case I dealt with a number of years ago demonstrates the importance of surveillance skills and knowledge. A surveillance agent was patrolling through the poker room. The poker room was located within a casino property (riverboat) that had only been open for less than a year. As was the case with most new riverboats, it was located in a new gaming jurisdiction. The employees were drawn from a population base that knew relatively nothing about gaming. Most employees, including surveillance, were brand new to the field.
Information received from employees is especially good. Remember, employees working with an individual or a group of individuals usually have at least an idea or suspicion of what’s going on. Employees don’t like to tell on other employees, but sometimes they do, and the information is usually right on the mark. The key point about close watches is that when such information is received, make sure you follow it up. There is an excellent chance the information is solid and when 16 Camera Operational Techniques investigated will result in an effective arrest.
He kept patrolling because he didn’t “understand” the game and based on IOU protocol he couldn’t leave the poker area until he did. Finally he noticed that one of the dealers failed to take a rake from one of the pots. As he continued observing he noticed that the dealer did not take a rake from any of the pots! He checked the dealers on the other two games and found the same thing. Not one of the dealers was collecting the rake as required. Obviously this initiated an immediate close watch of the poker room and a review of the table games reports for the poker room.
Casino Security and Gaming Surveillance by Derk J. Boss